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Employment at Eden Valley Poultry

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Junior IS Support Specialist Eden Valley Poultry Inc. (EVP) is seeking a Junior IS Support Specialist to join their dedicated team. At Eden Valley Poultry we focus on high performance teams, continuous improvement, our community and the environment. This focus guarantees exceptional customer service, food safety and quality standards. The Junior IS Support Specialist, will primarily be responsible to provide internal information technology support, server security, software updates, and hardware maintenance. This position will provide technical advice and assistance to employees. This role will also troubleshoot errors and fix system issues. Accountabilities: Provide internal information technology support, such as server security, software updates, and hardware maintenance. Provide technical advice and assistance to employees. Troubleshoot errors and fix system issues. Perform security and quality control testing. Assess and document the requirements of end-users. Assign user names and passwords for employees and reset as required. Provide orientation to new users of existing technology. Perform in-person, on-site repairs of PC desktop hardware, printers, and other peripherals. Maintain and keep the company's telecommunication systems running with minimal downtime. Requirements: Completed two year course in IT Management/Networking or a one year course with one year work experience. Demonstrated aptitude for learning new technologies. Capable of responding to helpdesk support calls from users via telephone, email, walk-up, and directly from management. Ability to communicate with users to identify source and cause of errors. Capable of lifting and moving basic computers, monitors, printers, and other IT peripherals. Capable of working standard and off hours of duty as required to support IT functions . Familiarity with various programming languages and development platforms. Strong knowledge of browser compatibility problems for all platforms and major browser types. Ability to effectively communicate effectively. High level of integrity and work ethic. Ability to prioritize and manage conflicting demands. Demonstrated time management skills. Eden Valley Poultry Inc. offers a competitive compensation and benefit package. Qualified applicants should apply to edenvalleypoultry.com.